Online Reputation Management Services

Online reputation management

Control What People See When They Search Your Name

Your reputation lives on page one of Google, in your reviews and now in AI answers. I monitor all three, push the good results up, respond to the bad ones and build a brand search result you're proud of.

Request a reputation auditCall 973.985.6930

10

page-one results that shape your first impression

3

places your reputation lives: search, reviews and AI

15+

years of ranking pages, the skill behind suppression

0

fake reviews, ever

How I Protect and Repair Your Reputation

Reputation management is mostly an SEO problem. Here's how I approach it, from the first audit to long-term protection.

  • Brand search audit
    • See exactly what people seeI search your business and leadership names the way customers, investors and recruiters do, across Google, Maps, review sites, social and AI tools. Every result gets scored as positive, neutral, negative or at risk, and I use AI tools I built to read comments and mentions at scale.You get a clear picture of what to fix, what to push up and what to push down.What I doBranded search results audited and scoredRatings and sentiment across review sitesWhat ChatGPT, Gemini and AI Overviews sayA prioritized repair and protection plan
  • Reviews
    • Turn happy customers into public proofMost happy customers never leave a review unless you ask at the right moment. I set up a simple request system, reply to every review professionally and flag reviews that break platform rules for removal.What I doReview requests by email, text and QR codeProfessional replies to every reviewPolicy-violating reviews reportedMonthly review and rating report
  • Suppress the negative
    • Push negative results off page oneYou usually can't delete a bad article, but you can outrank it. I build and optimize assets you control, like profiles, press, content and microsites, so they rank above the results that hurt you.I cover the approach in my reputation management guide and the specific SEO tactics for reputation management I rely on.What I doProfiles optimized to rank for your nameNew positive content and press placementsLinks that strengthen the pages you want seenTracking of every page-one result
  • Attack protection
    • Spot fake reviews and negative SEO earlyI've studied black hat tactics like fake engagement, click manipulation and review attacks for years, which is exactly why I can spot them. I watch for review spikes, spammy backlinks and impersonation, and respond fast.I've also profiled the people behind negative SEO attacks, so I know what to watch for.What I doFake review and review-bombing detectionToxic backlink monitoring and disavow filesImpersonation and fake profile reportingA response plan if something breaks
  • AI answers
    • Fix what AI tools say about youMore people now ask ChatGPT or Gemini about a business before they call. If those answers are wrong or outdated, I correct the sources AI tools rely on and strengthen the facts you want repeated.What I doAI answer monitoring for your brandCorrections on the sources AI tools citeConsistent business facts and schemaPositive mentions on trusted sites

    How Reputation Work Unfolds

    Quick fixes first, then steady work to change what page one looks like.

    1. 01

      Audit

      Weeks 1 to 2

      Brand search, reviews, social and AI answers scored and prioritized.

    2. 02

      Stabilize

      Weeks 2 to 4

      Review replies, removal requests and quick fixes to profiles you own.

    3. 03

      Build

      Months 2 to 6

      Positive content, profiles and reviews that push good results up.

    4. 04

      Monitor

      Ongoing

      Alerts, monthly reports and fast response when something new appears.

    How I Work

    Reputation work is sensitive. Here's what you can count on.

    Honest about what's possible

    I'll tell you upfront what can be removed, what can be outranked and how long it usually takes.

    No fake reviews, ever

    Fake reviews break platform rules and FTC rules. I help you earn real reviews from real customers.

    SEO-driven suppression

    Pushing results down is ranking work. 15+ years of SEO is what makes it effective.

    Discreet

    Your situation stays between us.

    Businesses and individuals

    I work with local businesses, brands, executives and professionals.

    Month-to-month

    No long contracts. Plans can scale down once things are stable.

    Most clients combine two or three services. These work especially well alongside this one.

    Local

    Local SEO

    Win the map pack and local results in your service area.

    SEO

    Search Engine Optimization

    Technical, content and link work that compounds month after month.

    Social

    Social Media Marketing

    Social media that builds real demand, not just likes.

    AI search

    SEO and Artificial Intelligence

    Get cited in ChatGPT, Gemini, Perplexity and AI Overviews.

    All plans and pricingSEO plan finderAbout Jourdan RomboughContact me

    Frequently Asked Questions

    Sometimes. Reviews that break platform rules, like fake reviews, off-topic rants or conflicts of interest, can be reported and are often removed. Legitimate reviews and news articles usually can't be deleted, but they can be answered well and outranked.

    Review improvements show up within weeks. Pushing a negative result off page one typically takes 3 to 6 months, and longer if it sits on a very strong site.

    Never. It violates Google and Yelp policies and FTC rules, and it puts your profiles at risk. I help you earn more real reviews from real customers.

    Both. I work with local businesses, brands, executives and professionals who want a cleaner search result for their name.

    Customers now ask ChatGPT, Gemini and Google's AI Overviews about businesses. Those tools summarize reviews, articles and profiles, so a few bad sources can shape the answer. I monitor and improve those sources.

    With the Reputation Audit. You'll see every page-one result for your name, your review health across platforms and what AI tools say about you, with a prioritized plan.

    Reputation Management Pricing

    Monthly plans are priced at typical industry rates for managed reputation work. Related services match my rates page.

    Monthly reputation plans

    Maintain

    Monitor and Respond

    Stay on top of reviews and mentions.

    $500/mo
    • Review monitoring on Google, Yelp, Facebook and industry sites
    • Professional replies to every review
    • Review request system for happy customers
    • Monthly reputation report

    Most popular

    Grow

    Reputation Building

    Strengthen your brand search results.

    $1,500/mo
    • Everything in Monitor and Respond
    • Brand search results tracked weekly
    • 2 positive content pieces or profiles a month
    • AI answer monitoring for your brand
    • Monthly strategy call

    Repair

    Reputation Repair

    Push negative results off page one.

    From$3,000/mo
    • Everything in Reputation Building
    • Suppression campaign for negative results
    • Press, content and links for assets you own
    • Weekly ranking updates on target results

    Month-to-month

    Real reviews only

    Discreet

    Monthly reporting

    One-time reputation services

    Service
    Price

    Reputation Audit

    Page-one brand results scored, review health across platforms, an AI answer check and a prioritized plan.

    $750fixed price

    Review Request System Setup

    Request emails, texts, QR codes and a simple workflow your team can follow.

    $400fixed price

    Citation Cleanup

    Find and fix wrong names, addresses and phone numbers across the web, and remove duplicates.

    $750per project

    Backlink Audit

    Spammy or toxic links reviewed, with a disavow file and a recovery plan.

    $1,500fixed price

    Hourly Consulting

    Crisis advice, response drafting or a second opinion.

    $150/hr

    Monthly plans cover one business or one person. Multi-location brands and urgent situations are quoted after a quick look. SEO services are on the full rates page.

    Find out what people see when they search you

    Start with a Reputation Audit, or call and tell me what's going on. It stays between us.

    Request a reputation auditCall 973.985.6930

    All prices in USD. Monthly plans are month-to-month. Final quotes depend on scope.